Ward good service

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rem284
Posts: 8
Joined: 06 Mar 2016, 15:46
Location: UK

Ward good service

Post by rem284 » 05 Jul 2018, 21:04

I recently bought a Ward 800L and unfortunately dropped it on the road. This damaged the brightness control knob and the on/off switch. I messaged Clive and he said just send it down and we will sort it for you. This he did within two shakes of a lamb's tail and there was no charge! So pleased I bought a device with this kind of customer service.

scoie
Posts: 57
Joined: 25 Sep 2013, 18:20
Location: newnt

Re: Ward good service

Post by scoie » 07 Jul 2018, 16:34

its nice to have the security of the after sales imho, my 800 had a fleck in the screen , emailed clive and sent it back and returned toot sweet free of charge. Ill be honest and when i first ordered it it took an age and communication wasn't great but everybody told me to stick in , i am glad i did and its a great bit of kit with a a very good after service :thumbup:

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cliveward
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Posts: 1188
Joined: 02 Mar 2012, 20:19
Location: Ashford, Kent
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Re: Ward good service

Post by cliveward » 09 Jul 2018, 11:20

Hi All,

Thanks guys.

No problem at all. We're always happy to support our products fully. :thumbup:


Cheers





Clive

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