A place to introduce yourself, chat about anything and put forward suggestions.
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PESCA
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by PESCA » 04 Nov 2013, 10:58
Well, just checked with Paypal and the dispute has to be opened within 45 days of payment

The customer services at Manafont did a very good job of pacifying me until this period of time had passed. Crafty bar stewards.
Looks like I've lost £45 to the feckers.
George
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jdk1
- Posts: 2033
- Joined: 13 Aug 2012, 17:11
- Location: Vigo kent
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by jdk1 » 04 Nov 2013, 13:04
PESCA wrote:Well, just checked with Paypal and the dispute has to be opened within 45 days of payment

The customer services at Manafont did a very good job of pacifying me until this period of time had passed. Crafty bar stewards.
Looks like I've lost £45 to the feckers.
George
Thats bad news george manafont had been one of the most reliable in my experience

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PESCA
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by PESCA » 04 Nov 2013, 13:08
For me too. Always had goods in 10-14 days.
Unsure if it's the fact that it looks like they've changed ownership or that carry-on with their customs people.
What's making things worse is that they refuse to reply to my emails and also any communication via the website
George
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sunndog
- ADMINISTRATOR
- Posts: 7350
- Joined: 10 Jun 2012, 17:51
- Location: buxton, derbyshire
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by sunndog » 04 Nov 2013, 17:15
PESCA wrote:Well, just checked with Paypal and the dispute has to be opened within 45 days of payment

The customer services at Manafont did a very good job of pacifying me until this period of time had passed. Crafty bar stewards.
Looks like I've lost £45 to the feckers.
George
only just read this thread george.
they've done the exact same thing to me. the price of two t20's that they've just stolen IMO
won't be using them again
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PESCA
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by PESCA » 04 Nov 2013, 18:40
Bad form, Adam.
Have they actually replied to any of your emails?
George
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Hilbily
- Posts: 843
- Joined: 21 Apr 2013, 13:13
- Location: Virginia
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by Hilbily » 04 Nov 2013, 19:43
Here is a solution I used when I didn't get something that was ordered and the time ran out during the dispute process.
Here in the US for better protection, all you have to do is have your credit card set up as the paypal payment method. Paypal dont like it, because they make you go thru a couple extra steps every time to pay somebody.
File a claim with the CC company for the disputed goods and they will start the chargeback process with the vendor, they have to reply in a certain amount of time and prove you never got what you ordered.
Worked for me a couple years ago months after I finally got fed up with no solution from ebay and then paypal.
Works here, depending on your CC laws, may not work over there.
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AirRifleSport
- Posts: 1529
- Joined: 04 Dec 2012, 16:32
- Location: Oxfordshire
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by AirRifleSport » 04 Nov 2013, 20:16
I think that eBay is the safest way to shop from now on.
...the doctor said that I need to do gentle exercise... I said to him that I already did... trigger squeezing!
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sunndog
- ADMINISTRATOR
- Posts: 7350
- Joined: 10 Jun 2012, 17:51
- Location: buxton, derbyshire
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by sunndog » 04 Nov 2013, 20:30
PESCA wrote:Bad form, Adam.
Have they actually replied to any of your emails?
George
oh yeah, they were great at reply'ing......right up until the end of the dispute period!
being used to waiting ages for stuff from china i'd left it about a month before i emaild them
the last response i had from them was somthing like
your order was marked as dispatched and has been in the system too long now for us to track
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PESCA
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by PESCA » 04 Nov 2013, 23:04
Exactly what they did to me.
All of this "please allow x weeks for the item to arrive, especially in light of the recent customs problem" simply bought them time until the Paypal resolution period expired. Feckers!!!!
George
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Radagast
- junior librarian
- Posts: 2620
- Joined: 04 Apr 2013, 10:51
- Location: Sydney Australia
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by Radagast » 04 Nov 2013, 23:41
George, ARS, Adam. Sorry to heat you got screwed. With the partial delivery of my order and no further news, my guess is they aren't 'reorganizing'. Most likely their suppliers have cut them off for non payment, they delivered what they had in their warehouse while they could and they are now running down the clock on the PayPal and CC dispute periods.
Received a torch from FastTech today. Ordered on the 16th, so reasonable turn around. Looks like the batteries I ordered earlier aren't going to make it through.