Night vision store company

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Peter73
Posts: 6
Joined: 17 Nov 2018, 13:59
Location: Kent

Night vision store company

Post by Peter73 » 30 Nov 2018, 16:21

<t>I was just interested to know if any members have had dealings with the Night Vision Store company I was interested in purchasing a Nv add on so I telephoned the company but was informed that Clive the person who would be able to help was not available. I was asked to give my telephone number and e mail address and he would call me. So far it has been 6 days still no reply.During this time I have called the company 5 times and sent an email. They have not had the Courtesy to reply
It amazes me that they do not require any more business. I realize they are sponsors of the forum but their customer service seems to be nonexistent.

tdac
Posts: 9
Joined: 22 Sep 2018, 14:14
Location: United Kingdom

Re: Night vision store company

Post by tdac » 30 Nov 2018, 16:25

I had exactly the same issue, I believe the call handling is outsourced. I messaged Clive on the forum (he came back quickly) and made an order online.

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Peter73
Posts: 6
Joined: 17 Nov 2018, 13:59
Location: Kent

Re: Night vision store company

Post by Peter73 » 30 Nov 2018, 16:43

Thanks for that TDAC how do you contact Clive on the forum?

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cliveward
FORUM SPONSOR
Posts: 1256
Joined: 02 Mar 2012, 20:19
Location: Ashford, Kent
Contact:

Re: Night vision store company

Post by cliveward » 30 Nov 2018, 17:34

Hi Peter,

Sorry, it's been rather manic here due to demand.

I've sent you an e-mail. :thumbup:


Cheers





Clive

Peter73
Posts: 6
Joined: 17 Nov 2018, 13:59
Location: Kent

Re: Night vision store company

Post by Peter73 » 01 Dec 2018, 09:30

Thanks Clive

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