Their loss
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- Posts: 251
- Joined: 16 Nov 2012, 01:55
- Location: Oldham nr.Manchester
Their loss
Tried last night & this morning to order a Pard 48mm sleeve off Blackwood outdoors kept telling me it wanted my shipping address I ticked the box several times to no avail it still wouldn’t go through & this was after filling in a long winded registration after 6/7 attempts i went on that well known site clicked buy it now and it was done in couple of seconds it will be here mon 3 June I think Blackwood outdoors need to simplify there website.
- Mini Magnum
- Posts: 1835
- Joined: 24 Nov 2013, 00:16
- Location: Durham
Re: Their loss
Sorry there's an issue on checkout with some users. It will be resolved in the next couple of days. Apologies.
What device was it, an iPad ??
What device was it, an iPad ??
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- Posts: 251
- Joined: 16 Nov 2012, 01:55
- Location: Oldham nr.Manchester
Re: Their loss
No it was on my Phone.
- Mini Magnum
- Posts: 1835
- Joined: 24 Nov 2013, 00:16
- Location: Durham
Re: Their loss
Ok yes there’s a slight issue at checkout with iPad or phone for some users, did you try calling ?
Re: Their loss
I’ve also given up trying with your website ordering service. Tried to buy my Axion key through you, gave up and bought through Scott Country - a breeze in comparison.
- Mini Magnum
- Posts: 1835
- Joined: 24 Nov 2013, 00:16
- Location: Durham
Re: Their loss
No, didn’t use telegraph or carrier pigeon either.
- Mini Magnum
- Posts: 1835
- Joined: 24 Nov 2013, 00:16
- Location: Durham
Re: Their loss
Well let’s be thankful you got sorted then . An email or phone call would have saved you money, but that’s passed now.
Re: Their loss
Same price listed...
I'm not saying sellers (or any entrepreneurs) should always suck it up and please a customer no matter what. But trying to turn unusable web shop into a phone call is a tall order these days. Takes loyal repeat customers to do it.
I'm not saying sellers (or any entrepreneurs) should always suck it up and please a customer no matter what. But trying to turn unusable web shop into a phone call is a tall order these days. Takes loyal repeat customers to do it.
- Mini Magnum
- Posts: 1835
- Joined: 24 Nov 2013, 00:16
- Location: Durham
Re: Their loss
I've had a few customers using iPad or iPhones place orders and it would sometimes hang, until you refreshed the screen.
Its hopefully now resolved and shouldn't be an issue, some updates have been applied last night. Thanks for letting me know.
Its hopefully now resolved and shouldn't be an issue, some updates have been applied last night. Thanks for letting me know.