www.nightvisionforumuk.com

Tried last night & this morning to order a Pard 48mm sleeve off Blackwood outdoors kept telling me it wanted my shipping address I ticked the box several times to no avail it still wouldn’t go through & this was after filling in a long winded registration after 6/7 attempts i went on that well known site clicked buy it now and it was done in couple of seconds it will be here mon 3 June I think Blackwood outdoors need to simplify there website.

Sorry there's an issue on checkout with some users. It will be resolved in the next couple of days. Apologies.

What device was it, an iPad ??

No it was on my Phone.

Ok yes there’s a slight issue at checkout with iPad or phone for some users, did you try calling ?

I’ve also given up trying with your website ordering service. Tried to buy my Axion key through you, gave up and bought through Scott Country - a breeze in comparison.

That’s awesome . Did you try calling or emailing instead if there was an issue ?

No, didn’t use telegraph or carrier pigeon either.

matfff wrote: ↑

01 Jun 2019, 16:31

No, didn’t use telegraph or carrier pigeon either.

Well let’s be thankful you got sorted then . An email or phone call would have saved you money, but that’s passed now.

Same price listed...

I'm not saying sellers (or any entrepreneurs) should always suck it up and please a customer no matter what. But trying to turn unusable web shop into a phone call is a tall order these days. Takes loyal repeat customers to do it.

I've had a few customers using iPad or iPhones place orders and it would sometimes hang, until you refreshed the screen.

Its hopefully now resolved and shouldn't be an issue, some updates have been applied last night. Thanks for letting me know.