Clive ward

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seanw226
Posts: 29
Joined: 19 Jun 2014, 09:07
Location: Reading

Clive ward

Post by seanw226 » 22 May 2020, 14:24

Does anyone know the whereabouts of Clive Ward?

I unfortunately am in possession of a faulty WT1 75 3 thermal scope which I purchased in good faith in Nov 2018. I just want it fixed but he refuses to answer my emails and not answer my phone calls.

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Mini Magnum
Posts: 1372
Joined: 24 Nov 2013, 00:16
Location: Durham

Re: Clive ward

Post by Mini Magnum » 22 May 2020, 14:33

Good luck.
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seanw226
Posts: 29
Joined: 19 Jun 2014, 09:07
Location: Reading

Re: Clive ward

Post by seanw226 » 22 May 2020, 14:42

I knew I shouldn't have bought it, his after sales commitment is shocking! But the beauty is it's still under warranty and theres always a small claims court.

.270
Posts: 319
Joined: 27 Jul 2016, 19:39
Location: cambridgeshire

Re: Clive ward

Post by .270 » 22 May 2020, 16:15

seanw226 wrote:
22 May 2020, 14:42
I knew I shouldn't have bought it, his after sales commitment is shocking! But the beauty is it's still under warranty and theres always a small claims court.
Why cant he just answer the bloody phone, or an Email ffs :silent:

Miki
Posts: 87
Joined: 10 Nov 2017, 22:41
Location: Lanark way

Re: Clive ward

Post by Miki » 22 May 2020, 20:34

Mini Magnum wrote:
22 May 2020, 14:33
Good luck.
Ian. I have sent you an eMail and a couple of PM's (in the last 4 days) - did you recieve them ?
Miki

Things that go bang, day or night.
That satisfying thwack,
be it bright, dark or misty.
Returning home to the warmth of a good cask whisky.


jeffo
Posts: 870
Joined: 01 Apr 2014, 06:30
Location: wales

Re: Clive ward

Post by jeffo » 22 May 2020, 21:46

this is one of the reasons i wont buy anything off him poor customer suport,his own fault

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Mini Magnum
Posts: 1372
Joined: 24 Nov 2013, 00:16
Location: Durham

Re: Clive ward

Post by Mini Magnum » 22 May 2020, 22:14

Miki wrote:
22 May 2020, 20:34
Mini Magnum wrote:
22 May 2020, 14:33
Good luck.
Ian. I have sent you an eMail and a couple of PM's (in the last 4 days) - did you recieve them ?
Yes but I've had an absolute mountain of emails, messages across multiple platforms, phone calls, orders, shipments..slowing me down..

The NV008 LRF prices are on the website, theres been a delay on some components for the 12mm and NV008 LRF models, so it looks like they wont be over here till end of June early July.

Although the 16mm models are in stock.
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Miki
Posts: 87
Joined: 10 Nov 2017, 22:41
Location: Lanark way

Re: Clive ward

Post by Miki » 22 May 2020, 22:55

Mini Magnum wrote:
22 May 2020, 22:14
Miki wrote:
22 May 2020, 20:34
Mini Magnum wrote:
22 May 2020, 14:33
Good luck.
Ian. I have sent you an eMail and a couple of PM's (in the last 4 days) - did you recieve them ?
Yes but I've had an absolute mountain of emails, messages across multiple platforms, phone calls, orders, shipments..slowing me down..

The NV008 LRF prices are on the website, theres been a delay on some components for the 12mm and NV008 LRF models, so it looks like they wont be over here till end of June early July.

I'm glad you are busy in these difficult times.
IIUYC - £825, No stock until end June (earliest).
Thank you very much for the reply.
Regards
Miki

Things that go bang, day or night.
That satisfying thwack,
be it bright, dark or misty.
Returning home to the warmth of a good cask whisky.


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Mini Magnum
Posts: 1372
Joined: 24 Nov 2013, 00:16
Location: Durham

Re: Clive ward

Post by Mini Magnum » 23 May 2020, 09:33

Miki wrote:
22 May 2020, 22:55
Mini Magnum wrote:
22 May 2020, 22:14
Miki wrote:
22 May 2020, 20:34


Ian. I have sent you an eMail and a couple of PM's (in the last 4 days) - did you recieve them ?
Yes but I've had an absolute mountain of emails, messages across multiple platforms, phone calls, orders, shipments..slowing me down..

The NV008 LRF prices are on the website, theres been a delay on some components for the 12mm and NV008 LRF models, so it looks like they wont be over here till end of June early July.

I'm glad you are busy in these difficult times.
IIUYC - £825, No stock until end June (earliest).
Thank you very much for the reply.
Regards
No problem Miki , can an Admin/Mod remove these posts as they are not relevant to the original topic, so it doesn't get sidetracked..
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Miki
Posts: 87
Joined: 10 Nov 2017, 22:41
Location: Lanark way

Re: Clive ward

Post by Miki » 23 May 2020, 11:50

Miki wrote:
22 May 2020, 22:55
Mini Magnum wrote:
22 May 2020, 22:14
The NV008 LRF prices are on the website, theres been a delay on some components for the 12mm and NV008 LRF models, so it looks like they wont be over here till end of June early July.
I'm glad you are busy in these difficult times.
IIUYC - £825, No stock until end June (earliest).
Thank you very much for the reply.
I think Clive is also very busy (a), having issues with COVID19 (b), or has enough money (c) that NV is a minor distraction in that when it becomes an irritant is simply ignored. I understand he is currently "providing thermal human body temperature measurement systems to business and government" too.
His products are good and have been innovatoive in many ways. At one time was selling a lot of stuff but I imagine that the march of the hungry Chinese has somewhat dented his numbers and profitability. I don't know why he's so difficult to get hold of, ill go for (c) :thumbup:
Miki

Things that go bang, day or night.
That satisfying thwack,
be it bright, dark or misty.
Returning home to the warmth of a good cask whisky.


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